Job Opportunities at New River Health

Job Title

Quality Improvement Specialist

Vacancy No


Employment Type


About New River Health Association

New River Health Association was formed in 1978 as a non-profit corporation with a board of directors made up of local citizens and healthcare consumers. The NRHA's mission is to promote the health, human and economic development, and well-being of individuals and our community through caring and competent health services, education, creativity, and teamwork.  

Job Details

Facilitates Quality Improvement Program and assists with care management initiatives. Attends workshops and training relevant to the position. Applicants must be a graduate of an accredited LPN program, current WV license, Board Certification in the appropriate area(s), and knowledge of professional medical theory, practice and care to administer and evaluate patient care. 

Quality Improvement Responsibilities:

  • Performs and assists with audit reports as needed

  • Revises individual report formats as needed based on Committee recommendations

  • Reports QI data trends to care teams, Chief Medical Officer, Associate Medical Director, and Operations/Nursing Officer for further analysis and planning

  • Manages PDCA (Plan, Do, Check, Act) process with care teams and reports outcomes to the Clinical Provider Group and the QI Committee

  • Will work floor in the capacity as a licensed nurse to work with care teams reviewing work flow and systems to improve quality.

Operational Responsibilities:

  • Attends monthly NRHA Operational or clinical meetings as directed by CMO

  • Assists with training and staff development as requested

  • Reviews electronic medical records as requested by the Chief Medical Officer, such as provider organizers, providers’ schedules, past medical histories and labs

  • Assists the CMO with developing, updating and distributing  clinical instruction and implementation of QI initiatives

Care Management Responsibilities:

  • Participates in NRHA care management initiatives

  • Monitors quality indicators required for each care management program and reports trends to the QI Committee

  • Oversees an assigned list of Care Management patients

Copy of job description is available upon request. 

Please send your resume to

The Health Resources and Services Administration (HRSA), in accordance with the Federally Supported Health Centers Assistance Act (FSHCAA), as amended, sections 224(g)-(n) of the Public Health Service (PHS) Act, 42 U.S.C. �� 233(g)-(n), deemed New River Health Association to be in accordance with the Act that provides liability protection under the Federal Tort Claims Act (FTCA), 28 U.S.C. �� 1346(b), 2672, or by alternative benefits provided by the United States where the availability of such benefits precludes a remedy under the FTCA, for damage for personal injury, including death, resulting from the performance of medical, surgical, dental, or related functions by New River Health Associations employee�s while acting within the scope of such employment and its covered individuals.

NRHA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.